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Privacy Policy

                                                  New Inn, Manaccan Privacy Policy


The New Inn, Manaccan is operated by Manaccanite Ltd. We respect your privacy and are committed to protecting your personal information.

Information we collect

When you contact us, make a booking or enquiry, join our mailing list, or use our website, we may collect information such as your name, email address, telephone number and any other information you choose to provide.

This may include information submitted through our website contact form, by email or telephone, through our online booking system, or in connection with a table, function or group booking.

How we use your information

We may use your personal information to:

  • respond to enquiries;
  • manage table reservations, functions and other bookings;
  • provide information or services you have requested;
  • communicate with you about your booking or enquiry;
  • send marketing emails where you have chosen to join our mailing list;
  • administer our business and customer service;
  • maintain the safety and security of our premises; and
  • comply with our legal and regulatory obligations.

We do not sell your personal information.

Our legal basis for using your information

Depending on the circumstances, we process personal information because it is necessary to deal with your booking or request, because we have a legitimate business interest in doing so, because we are required to comply with a legal obligation, or because you have given your consent.

Mailing List

If you choose to join our mailing list, we may use your name and email address to send you occasional news, menus, events, special offers and other updates from The New Inn.

Joining our mailing list is optional. We will only send marketing emails where we have an appropriate lawful basis to do so.

You can unsubscribe at any time by using the unsubscribe option in our emails or by contacting us at info@thenewinnmanaccan.co.uk.

Unsubscribing from marketing will not prevent us from contacting you where necessary about an existing booking or enquiry.

Online Bookings

If you make a reservation using our online booking system, we may collect information needed to manage your booking, including your name, contact details, booking date and time, party size and any information you choose to provide about your reservation.

Our online booking facility may be provided by a third-party booking provider. Where this is the case, that provider may process your information in accordance with its own privacy policy.

We use booking information to administer your reservation, contact you where necessary about your booking and provide the service you have requested.

If deposits or other payments are introduced as part of online booking, payment information may be processed securely by our chosen payment provider. We do not need to receive or retain your complete card details ourselves where payment is handled by a third-party payment processor.

CCTV

CCTV operates at The New Inn for the safety and security of our customers, staff, premises and property, and for the prevention and detection of crime.

CCTV recordings are accessed only where appropriate and are retained only for as long as reasonably necessary, unless footage needs to be kept for longer in connection with an incident, investigation, insurance matter or legal requirement.

Where there is a lawful reason to do so, CCTV footage may be provided to the police, insurers, legal advisers or other appropriate authorities or organisations.

CCTV footage is not used for marketing purposes.

Sharing your information

We do not sell or trade personal information.

We may share information with companies that provide services necessary for us to operate our business, including website, email, online booking, mailing-list, payment and IT service providers.

We may also disclose information where required by law or where reasonably necessary in connection with legal proceedings, crime prevention, insurance matters or the protection of our customers, employees or business.

How long we keep your information

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected and for any period required for legal, accounting, tax, insurance or regulatory purposes.

Mailing-list information may be retained until you unsubscribe or otherwise withdraw your consent, subject to any information we need to retain to record your marketing preferences.

Cookies and third-party services

Our website may use cookies and similar technologies necessary for its operation, security and functionality.

The website may also use or link to third-party services such as Google Maps, social media platforms, online booking services and mailing-list providers. These organisations may process information in accordance with their own privacy and cookie policies.

Your rights

Under UK data protection law, you may have rights concerning your personal information. These can include the right to ask for a copy of information we hold about you, to have inaccurate information corrected, to request deletion or restriction of your information in certain circumstances, and to object to certain uses of your information.

Where processing is based on your consent, you may withdraw that consent.

You also have the right to raise a concern with the UK Information Commissioner's Office if you are unhappy with the way your personal information has been handled.

Contact us

If you have any questions about this privacy policy or the personal information we hold about you, please contact:

Manaccanite Ltd, trading as The New Inn, Manaccan
Manaccan, Cornwall
Telephone: 01326 231 301
Email: info@thenewinnmanaccan.co.uk

Last updated: August 2026Pr

Copyright © 2026 The New Inn, Manaccan - All Rights Reserved.

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